Reuse Technology Group

Financial Services

500-device secure decommission for London financial firm

A regulated financial services firm needed to decommission 500 devices across two London offices within a strict compliance window.

Secure CollectionCertified DestructionESG Reporting
Reuse Technology Group ITAD facility and secure IT asset processing

Assets collected

1,248

Data sanitised

982

Buyback value

£18k

CO₂e saved

42t

Established

2008

Certification

ADISA 8.0

Coverage

UK · EU · WW

Response

24–72h

Challenge

A regulated financial services firm needed to decommission 500 devices across two London offices within a strict compliance window.

Solution

Director-led project planning, secure collection, certified data destruction, asset-level reporting, and value recovery for reusable equipment.

Outcome

100% of data-bearing assets received certificate evidence. Project completed in 5 business days with full audit trail for regulators.

500Assets
100%Data route
5 daysTimeline

The situation

The firm was consolidating two central London offices into a single site and retiring the hardware left behind — a mix of trading floor workstations, standard business laptops, meeting room equipment, and a small server room supporting local services. As a regulated business, the constraint was never really the logistics. It was evidence. The compliance team needed to demonstrate, device by device, that every piece of storage media leaving the buildings had been accounted for and irreversibly dealt with, and they needed that demonstration to survive scrutiny long after the project team had dispersed.

Why the window was tight

Lease exit dates fixed the outside deadline and the trading floor could not lose working equipment before the replacement site was live. That left a five business day window in which collection had to happen without disrupting operations, and building access was restricted to specific hours with a shared goods lift serving other tenants. Scoping established these constraints first, because they determined the sequence far more than the asset count did.

How we approached it

We surveyed both sites and produced a phased plan that took the non-critical floors first, leaving trading positions until their replacements were confirmed operational. Serial numbers and asset tags were captured at the point of collection rather than on arrival, which meant the client's own asset register could be reconciled against our inventory before the vehicles had left the building. Loads were sealed with recorded seal numbers and moved in GPS-tracked vehicles.

Handling the data

Every data-bearing device was routed according to its condition and classification. Devices that passed verification were erased to certified standards and became candidates for resale; anything that had failed, could not be verified, or held higher-classification data was physically destroyed. Certificates referenced individual serial numbers rather than batch totals, which is the difference between a document that answers an auditor's question and one that raises another.

Reconciliation and evidence

The closing reconciliation matched the collection inventory against the destruction record with no unexplained variance. The client received a full asset register with disposition per device, certificate packs cross-referenced to serials, environmental and reuse figures for their sustainability reporting, and a settlement statement for the equipment that carried residual value. That pack remains retrievable through the client portal, which matters because the audit questions that eventually arrive rarely arrive during the project.

What made the difference

Two things. Capturing serials at source rather than at the facility removed the gap where discrepancies normally appear and become impossible to resolve. And sequencing the collection around operational dependencies rather than around our own efficiency meant the trading floor never lost capability it still needed — which was the risk the client actually cared about, more than the disposal itself.

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